This privacy notice discloses the privacy practices for savannahbee.com.
Information Collection, Use, and Sharing
Savannah Bee Company is the owner of information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us. Some personal information is shared with third parties so we may improve our customer experience, fulfill orders, etc. To see a list of services we use and manage your settings please see the section below titled "Advertising". Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Any Personally Identifying Information or Non-identifying Information (hereinafter collectively "Information") we gather, whether voluntarily provided by you or automatically collected, may be used for our internal business and marketing purposes which may include, from time to time, sharing your information with third parties for adverting purposes by other like-minded companies who provide products and services we believe might be of interest to you. This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. Apart from this, we do not sell or otherwise disclose such Information to third parties except as necessary to achieve the purpose for which the Information was submitted or collected, or to comply with the law, law enforcement agencies, or legal process served on Savannah Bee Company, or if we believe, in good faith, that such disclosure is necessary to defend our rights or property or to respond to an emergency situation.
If you are concerned about the Personally Identifying Information you have provided to us, or would like to review, update or delete that Personally Identifying Information, please contact us at info@savannahbee.com or 800-955-5080. We will make reasonable efforts to comply with your request.
We occasionally mail physical catalogs to our customers. If you do not want a Savannah Bee Catalog, please send an e-mail to info@savannahbee.com with “no catalog” in the subject line, your name and complete mailing address.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us at 800-955-5080 or info@savannahbee.com:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via savannahbee.com, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately at 800-955-5080 or info@savannahbee.com.
Orders
We request information from you at checkout. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Cookies
We use "cookies" on this site. A cookie is a very small and temporary file that is placed on your computer's hard drive in order to save your user preferences. For example, you, as a website visitor, might set and save username and password information for your account or perhaps you mark an article or product as a favorite. You authorize all cookies that are saved based on your specific user preferences. Savannahbee.com uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS or email.
Most web browsers automatically allow the placement of cookies on your hard drive as a default setting. You can edit or eliminate the placement of cookies onto your hard drive in the user preferences feature of each of your web browsers. Cookies are designed to enhance and personalize your internet experience.
Cookies are harmless and do not give outside parties access to your computer. A cookie simply helps websites you visit remember your favorite things. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, or age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Advertising
- Email Marketing - Manage your email preferences and/or unsubscribe by visiting this page.
- SMS Messaging: If you elect to provide us a mobile number and consent to receive certain messaging, we may use SMS messaging to contact you about promotions, specials, and other marketing offers (e.g., cart reminders). You may opt out of such messages by replying STOP to any incoming messages.
- Google Analytics - Google privacy policy and terms
- Social pixels - used to track customer behavior, conversion tracking, and "remarketing" - You can opt out through your browser's Do Not Track feature or your social media platform's personalization settings.
- We use remarketing to advertise across web sites. Google (and other similar third parties) will show ads across web sites that you may be visiting. These ads shown across other web sites are based on a user’s past visits to your web site by using cookies. You can opt out of your remarketing campaign by visiting Google’s Ads Settings page and Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.