Accepted forms of Payment:
- American Express
Billing and Sales Tax
- Your card is charged upon completion and confirmation of your online transaction. You will receive an order confirmation by email which will summarize all transactional information.
- All returns on items purchased online will be processed in the form of an electronic transactional credit to the card originally used to make the online purchase.
- Sales tax will be applied per the regulation of your state at the point of online sale.
- Please contact us if you have any questions about billing, internet sales tax, or shipping.
Savannah Bee Company takes great pride in its products. If for some reason you are not satisfied with your purchase, you may return it for replacement, credit or refund within 30 days of purchase with an original Savannah Bee Company sales receipt.
- Purchases made from entities other than Savannah Bee Company are not eligible for replacement, credit or refund. Please contact the retailer where the Savannah Bee item was purchased and inquire about their exchange or return policy.
- Shipping charges on purchases are not refundable.
- Alcoholic beverages are not eligible for returns or exchanges.
- Opened items may not be eligible for full return credit.
- Clearance and gift-with-purchase items are not eligible for replacement, credit or refund.
- If your purchase was made on our website, please fill out the returns form that came with your order and include it in the box with the items you are sending back. A customer experience representative may call you in regard to your return, refund, or exchange after receiving your items and completed returns form.
- Items that are shipped to Savannah Bee Company without adequate packing to ensure safe return and are subsequently damaged are not eligible for full return credit.
- Shipping and handling costs on returns and exchanges are the responsibility of the customer.
- Please return via FedEx, UPS, or insured parcel post for tracking purposes. Savannah Bee Company cannot be responsible for packages lost in transit.
Please return to:
Savannah Bee Company
211 Johnny Mercer Blvd.
Savannah, GA 31410
If you have questions concerning your return, please contact us at 1-800-955-5080. Thanks!